FAQ

 About Our Services

What services does MummyMo Haircare offer?

We provide hair care education, coaching, and consultations for mothers of young children and adults. Our offerings include online courses, e-books, hair care tools, silk hair care items and tailored hair product recommendations/usage guides.

What is included in your online courses?

Our courses cover foundational principles in hair health, practical techniques, and strategies for managing afro-textured hair in a way that promotes length and reduces damage.

Do you offer in-person consultations?

All consultations are conducted online, allowing us to serve clients globally with the convenience of virtual meetings.

What is the difference between a consultation and coaching?

A consultation is a one-off duo session focused on diagnosing specific hair care challenges and offering actionable recommendations. Coaching involves ongoing guidance and support to help you implement a personalized hair care plan and achieve long-term goals.

Products and Tools

What kind of hair care products do you sell?

We sell a range of products for kids and adults, including shampoos, conditioners, hair mists, anti-itch products, scalp care products, edge repair products, oils, butters and silk items like scrunchies, pillowcases, and bonnets to protect your hair while you sleep.

Are your products suitable for sensitive skin?

Yes, we offer natural and organic products which are suitable for young children and individuals with sensitive skin. If your child has certain allergies or you yourself, please reach out to us before purchasing.

What hair tools do you recommend?

We highly recommend bamboo wide-tooth combs, bamboo brushes, and microfiber towels to ensure gentle and effective hair care. You can also get hair scissors and steaming caps as these are also important for healthy hair management.

Do you offer gift options for the products you sell?

Yes, we provide curated gift sets for children, including hair care essentials and tools. Perfect for birthdays, holidays, a new baby or any special occasion. Contact us to customize a gift package.

Orders and Shipping

Do you ship internationally?

Yes, we ship to multiple locations. Shipping rates and delivery times depend on your location and the weight of your order. Please reach out to us if you are interested in this.

How can I track my order?

You will receive a tracking link once your order has been dispatched for interstate orders within Nigeria and internationally. For further assistance or orders within Lagos, kindly contact our support team.

Can I return or exchange a product?

You can return a product for up to 48 hours from the date you received it should you no longer want it. The item(s) must be returned in their original condition with all packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. After 48 hours, all sales are final.

Can I change or cancel my order after placing it?

 Orders can be modified or canceled within 24 hours of purchase. For assistance, reach out to our customer service team promptly

Hair Care Tips

How do I start a healthy hair care routine for my child?

Begin with washing on a consistent schedule, regular moisturizing, gentle detangling and protective styling. For detailed guidance, kindly book a consultation or enroll in one of our courses.

What hairstyles are best for kids to prevent hair damage?

We recommend low-manipulation styles like twists or braids without tight pulling, loose cornrows, paired with regular hair hydration.

Can I repair my child’s damaged hairline?

Yes, recovery is possible with consistent care, the right products, and protective styles. Our coaching programs and consultation sessions provide personalised strategies for hairline recovery.

How can I encourage my child to enjoy their hair care routine?

Incorporate fun elements like story time, books and toys during detangling, use brightly coloured tools, and let them choose their hairstyles. A positive attitude from you can make hair care an enjoyable bonding experience

Education and Coaching

Who can join your coaching programs?

Our coaching programs are open to anyone looking to improve their hair care skills or solve specific hair challenges for themselves or their children.

What makes your coaching different?

Our methods are grounded in science and years of experience, offering a blend of practical advice and tailored regimens for healthy hair growth and hair recovery.

Do you provide ongoing support after the course or consultation?

Yes, we offer follow-ups to ensure you stay on track with your hair care journey.

Do I need prior knowledge about hair care to join your courses?

knowledge is required. Our courses are beginner-friendly and designed to guide you step-by-step, whether you’re starting from scratch or looking to refine your hair care techniques